Step 1: Contact Customer Service at (808)-799-6913 or kakaakoukulele@gmail.com.
Step 2: Safely package and return your items in sturdy packaging. Products must be received unopened and in new condition. Package items tightly and securely as we need to receive them in new condition. We are not responsible for breakage or damage during shipment of returned items.
Step 3: Enclose the products and a copy of the order/receipt in the package.
Step 4: Seal the package securely and return to the address below:
ATTN: RETURNS
Kaka’ako Instruments
41-625 Kaulukanu St
Waimanalo, HI 96795
Step 5: Take the package to your preferred shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please include a copy of your receipt with your package so we can refund your shipping costs.)